Delivery & Returns
How much is Postage/Packaging and how long does it take to deliver?
UK Delivery Costs
How much is Postage/Packaging and how long does it take?
FREE UK DELIVERY FOR ORDERS OVER £15 (Mon-Fri, 3-5 working days)
All orders are normally dispatched within one/two working days of placing your order.
Pricing for orders in the UK
|UK Standard on Orders under £15||£3.95||Once dispatched 3 – 7 business days|
|UK 1st Class||£5.95||Once dispatched 1 – 3 business days (includes Saturday but excludes Bank Holidays)|
|DPD Next Day Delivery||£7.95||Dedicated delivery, between the hours of 9am and 5pm, provided your order is made by 2pm the preceding day.|
Royal Mail delivers the majority of our parcels within the UK. We use both First and Second Class services depending on the weight, delivery service selected and cost. In doing so we keep costs low and in turn pass these savings on to you. For quicker express delivery Interlink is used.
Interlink will email and text you (if you supply your number) on the morning that your order is dispatched with a specific one hour delivery window. If you decide it is not convenient, you can email or text to change the delivery date.
Rest of the World
FREE EUROPE/WORLDWIDE DELIVERY FOR ORDERS OVER £40 (Europe 5-10 days. Outside of Europe 7-12 days)
All items are normally dispatched within one working day of placing your order.
All estimated delivery times could be affected should your parcel be very heavy or if delayed by customs entry procedures.
Depending on where you live, there may be a customs charge upon entry to the country. Additional charges for customs clearance must be borne by the recipient.
|Europe Standard on Orders under £40||£5.95||Once dispatched 5 –10 business days|
|Worldwide Standard Delivery on Orders under £40||£16.00||Once dispatched 7 – 12 business days (includes Saturday but excludes Bank Holidays)|
UK & International Last Posting Dates for Christmas
Click the link to view the schedule https://www.royalmail.com/sites/default/files/rm-latest-posting-dates-christmas-2017.pdf
What is your returns policy?
Our returns policy
Items can be returned to us only if they are unopened, unused and in a re-saleable condition with all tamper-resistant seals, packaging and any cellophane intact and unopened and must be returned within 14 days of receipt.
Please be aware that due to EU hygiene regulations we cannot offer a refund, replacement or exchange on items returned in non-saleable condition.
For all UK returns, please send via our Royal Mail Tracked Returns service: